Privacy Policy

Last updated: April 10, 2025

FitMind AI ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service.

1. Information We Collect

We collect information you provide directly to us, including:

2. How We Use Your Information

We use your information to:

3. Data Storage

Your data is stored securely using Supabase infrastructure hosted in the EU (Frankfurt, Germany). We implement industry-standard security measures to protect your information.

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (Supabase, Paddle, Anthropic) solely to operate our service. We never share your data with advertisers.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at privacy@fitmindai.com.

6. Cookies

We use essential cookies to keep you logged in and to analyze site usage. You can disable cookies in your browser settings, but this may affect functionality.

7. Contact

For privacy-related questions, email us at privacy@fitmindai.com.

Terms & Conditions

Last updated: April 10, 2025

By accessing or using FitMind AI, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Service Description

FitMind AI provides an AI-powered fitness coaching platform. Our service includes personalized workout plans, nutrition tracking, and 24/7 AI coach interactions. All coaching is automated and powered by artificial intelligence — no human coaches are involved.

2. Eligibility

You must be at least 18 years old to use FitMind AI. By using our service, you confirm that you are 18 or older.

3. Subscriptions

FitMind AI offers monthly and annual subscription plans. Your subscription will automatically renew unless cancelled before the renewal date. You can cancel anytime from your account settings.

4. Health Disclaimer

FitMind AI provides general fitness and nutrition information for educational purposes only. Our AI-generated content is not a substitute for professional medical advice. Always consult a qualified healthcare provider before starting any new exercise or diet program.

5. Acceptable Use

You agree not to misuse our service. Prohibited activities include attempting to reverse-engineer our AI, sharing your account credentials, or using our service for any unlawful purpose.

6. Intellectual Property

All content, features, and functionality of FitMind AI are owned by us and protected by intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, FitMind AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of our service.

8. Changes to Terms

We may update these terms at any time. Continued use of our service after changes constitutes acceptance of the new terms.

9. Contact

For questions about these terms, email us at legal@fitmindai.com.

Refund Policy

Last updated: April 10, 2025

We want you to be completely satisfied with FitMind AI. Here is our refund policy.

1. Free Trial

All new subscribers receive a 7-day free trial. You will not be charged during your trial period. Cancel anytime before the trial ends to avoid being charged.

2. Refund Eligibility

If you are not satisfied with FitMind AI, you may request a full refund within 14 days of your first payment. To request a refund, email us at support@fitmindai.com with your account email and reason for the refund.

3. How Refunds Are Processed

Approved refunds are processed within 5-10 business days. Refunds are returned to the original payment method. Refunds are handled by our payment processor, Paddle.

4. Exceptions

Refunds are not available after the 14-day window has passed, or if we detect abuse of our refund policy (e.g., repeated refund requests).

5. Cancellation

You can cancel your subscription at any time from your account settings. Cancellation stops future charges but does not automatically trigger a refund for the current billing period.

6. Contact

For refund requests or questions, email us at support@fitmindai.com.